Regulatory disclosure

Regulatory disclosure

Complaint Handling Procedure

Should we have not fulfilled your expectations as your financial service provider, please primarily get in touch with us so we can address your concern and find a solution.

Alternatively, if you are not satisfied with our final response, you can address your concern to the Swiss Ombudsman Service.

Swiss Banking Ombudsman
Bahnhofplatz 9
P.O. Box CH-8021 Zurich