Complaint Handling Procedure
Should we have not fulfilled your expectations as your financial service provider, please primarily get in touch with us so we can address your concern and find a solution.
Alternatively, if you are not satisfied with our final response, you can address your concern to the Swiss Ombudsman Service.
Swiss Banking Ombudsman
Bahnhofplatz 9
P.O. Box CH-8021 Zurich
Swiss Banking Ombudsman
Bahnhofplatz 9
P.O. Box CH-8021 Zurich